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Tyler Dittman

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Articles

Recent activity by Tyler Dittman

  • About Qualifying Life Events

    Qualifying Life Events (QLEs) are significant life changes that may impact an employee's benefits coverage. These events can include: marriage divorce the birth or adoption of a child a change in ...

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  • Resolving Order Placement Errors in ERP

    This guide aims to help you troubleshoot and resolve common issues when placing a sales order in the ERP system. If you are experiencing an issue that prevents you from submitting a sales order, fo...

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  • How to Connect to the VPN

    Here's how to connect to the VPN: You must have DUO Two-Factor Authentication configured before connecting to the VPN. You can set up your DUO 2FA by following this article. Click on the GlobalPr...

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  • VPN Troubleshooting

    Summary VPN not working? Can't connect to VPN? Issues or problems using the VPN? This article covers how to troubleshoot and fix common issues experienced with GlobalProtect VPN. Before opening a t...

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  • Security best practices for enabling new software licenses

    Software licenses are a valuable asset for any business. They give businesses access to the software they need to operate effectively and efficiently. However, software licenses can also be a targe...

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  • Enabling Licenses for the Corporate Project Management Software

    Important Notes: Licenses are non-transferable and cannot be shared between employees. Licenses must be used for business purposes only. If you need to cancel a license, please contact the IT depa...

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  • Security Tips for Sending Personal Data Over Email

    Phishing attempts are on the rise! If you notice any suspicious emails, please forward them to: infosec@z3ntyler-employee-experience.zendesk.com What is personally identifiable information? Person...

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  • Change Management

    What you need to know Access to GitHub is limited, by roles, to appropriate Zendesk Personnel. GitHub functions as a repository for all source code changes, and includes documentation for each c...

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  • Security Monitoring

    What you need to know SkyCab utilizes various monitoring tools to log and evaluate potential security events. Systems record specific events which are recorded locally to log files, and then sent t...

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  • Access Control

    What you need to know Network-based controls are in place that require employees to originate from either a Company office or via the approved VPN gateway to gain access to the SkyCab Production Ne...

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